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Registration

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Betting

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Learn About

Why this FAQ section?

Thousands of Bangladeshis bet on Crickex Affiliate every day — newcomers and seasoned users alike — and everyone has questions. Having trouble registering? Not sure how to claim your bonus? Don't know how long a withdrawal takes? That's exactly why this FAQ section exists.

Here Crickex AffiliateThe most frequently asked questions have been compiled and answered in clear, simple English so anyone can understand them. Just type your question in the search box above to find your answer instantly.

What to do if you can't find an answer?

If you can't find your answer in this FAQ, ask our live chat support in English. We guarantee a response within 15 minutes.

All Questions (42)
Registration (7)
Payment (8)
Bonus (6)
Betting (7)
Security (7)
Responsible (7)

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Registration FAQs

All you need to register:
  • An active Bangladeshi mobile number
  • Must be at least 18 years old
  • A strong password
A bank account or NID is not required at the time of registration. However, KYC verification is needed for larger withdrawals.

Yes, registration on crickex affiliate is completely free — no membership fees, registration charges, or hidden costs.

Registration typically takes just 3 minutes. Enter your details, verify the OTP, and agree to the terms and conditions — that's all there is to it.

No. Only one account can be created per mobile number. If a person is found to have two accounts, both will be permanently closed.

KYC (Know Your Customer) is an identity verification process carried out using a photo of your NID or passport. KYC is mandatory for withdrawals exceeding ৳5,000 and is typically completed within 24 hours.

You must be at least 18 years old. Registration by anyone under this age is strictly prohibited. If a discrepancy is found during age verification, the account will be closed.

Registering with a valid referral code unlocks an additional bonus. The friend who referred you will also receive a ৳200 referral bonus. See the promotions page for full details.
Payments & Transfers

The following deposit methods are available on Crickex Affiliate:
  • bKash — Minimum ৳200
  • Nagad — Minimum ৳200
  • Rocket — Minimum ৳200
  • Bank Transfer — Minimum ৳1,000
  • USDT / Crypto — Minimum $5

bKash, Nagad, and Rocket transfers typically arrive within 10–30 minutes. Bank transfers may take 1–3 hours, and crypto deposits 15–30 minutes.

Withdrawals are typically processed within 1–3 hours. During peak times or on weekends, it may take up to 24 hours. Without KYC verification, larger withdrawals may take longer.

The minimum withdrawal via mobile banking (bKash/Nagad/Rocket) is ৳500. For bank transfers, the minimum is ৳1,000. Maximum limits vary depending on your account level.

Wait 10 minutes first — delays are often caused by network issues. If the funds still haven't arrived, contact us via live chat with your deposit receipt or transaction ID.

Log in and go to the "Deposit" option to find your bKash/Nagad/Rocket number. The number may change daily — always get it from your dashboard, never from a third party.

Crickex Affiliate does not charge any fees. However, mobile banking operators (bKash, Nagad, etc.) may apply their own transaction charges.

Yes. USDT (TRC20/ERC20) and several other cryptocurrencies are supported. Find your crypto deposit wallet address in your dashboard and make sure to select the correct network.
Bonuses & Promotions

Make your first deposit after registration and a 100% bonus will be credited to your account automatically — up to a maximum of ৳5,000. Your first deposit must be made within 7 days of registration.

To withdraw a bonus, you must complete 10x wagering — meaning you need to bet 10 times the bonus amount. For example, a ৳1,000 bonus requires ৳10,000 in bets. Valid for 30 days.

Reload bonuses are special weekly or monthly offers exclusively for existing members. Regular members have the opportunity to earn an additional 30–50% bonus on their deposits each week.

Place a minimum bet of ৳2,000 per week and earn 5% cashback on your total losses. Cashback is credited to your account every Monday for the previous week.

For every successful referral — when a friend registers and makes their first deposit — you'll earn a ৳200 referral bonus. There's no limit, so the more friends you refer, the more you earn.

If your bonus hasn't appeared within 30 minutes of your deposit, contact us via live chat with your deposit transaction ID and we'll look into it and take the necessary action.
Betting Questions

Available on crickex affiliate:
  • Cricket (IPL, BPL, T20 World Cup, and all other tournaments)
  • Football (Premier League, La Liga, World Cup)
  • Tennis, Badminton, Basketball
  • Live Casino & Virtual Sports

Odds update in real time throughout a match, and you can place a bet at any moment. Live betting requires quick decisions, as odds can change from second to second.

The cashout feature lets you settle your bet before a match ends. Lock in a portion of your winnings if things are going your way, or cut your losses if they're not.

If a match is cancelled, the full stake is refunded to your account — typically within 24 hours. If the match is played on a reserve day, your bet remains active.

An accumulator combines bets on 3 or more matches into a single wager. Win all of them and the odds multiply, resulting in significantly higher payouts. Win with 3+ selections and you'll also receive an extra 20% bonus.

The minimum bet is generally ৳20, though this may vary by match and market. The maximum bet limit depends on your account level and the market in question.

Results are typically updated within 15–30 minutes of a match ending. Winnings are automatically credited to your account balance.
Security & Account

On the login page, select "Forgot Password" and enter your registered mobile number. You'll receive an OTP — use it to set a new password. If you run into any issues, reach out via live chat.

After 5 consecutive incorrect password attempts, your account is automatically locked for 30 minutes. Try again after 30 minutes or contact live chat for assistance.

Log in and go to Profile > Security Settings > Two-Step Verification. You can enable 2FA using a mobile OTP or an Authenticator App. This is strongly recommended.

Yes. You can update your number from Profile Settings. If you no longer have access to your old number, contact support with your KYC details.

Change your password immediately and notify us via live chat. We will temporarily freeze your account and launch an investigation. If any suspicious transactions are found, steps will be taken to arrange a refund.

Send an account closure request via live chat or email. Make sure to withdraw any remaining balance first. If you wish to close your account for responsible gaming reasons, please use the self-exclusion option.

Yes. Crickex Affiliate uses 256-bit SSL encryption and adheres to a GDPR-compliant privacy policy. No personal data is shared with third parties without a legal order. Learn more Privacy Policyon.
Responsible Gaming

Go to Profile > Responsible Gaming > Deposit Limit. Set a daily, weekly, or monthly limit. Decreases take effect immediately; increases require a 24-hour waiting period.

Self-exclusion means temporarily or permanently disabling your account. You can exclude yourself for 6 months, 1 year, or indefinitely. During this period, logging in or placing bets will not be possible. Learn More।

Go to Profile > Responsible Gaming > Cooling-Off to take a break of 1 to 30 days. During this period, you will not be able to log in and will not receive any marketing communications.

The crickex affiliate Responsible Gaming team is available 24/7 to help in Bengali. Simply type "Responsible Gaming Help" in the live chat to connect with a trained advisor. All conversations are strictly confidential.

Enabling a session limit will automatically log you out after a set period of time. You can set it anywhere from 30 minutes to 8 hours. A pop-up warning will appear before the time is up.

After logging in, keep the "Remember me" option turned off and always log out on shared devices. Keep your password private and use parental control software on your device.

Go to Profile > Responsible Gaming > Loss Limit and set your daily or weekly loss threshold. Once the limit is reached, betting will be automatically suspended.
Most Frequently Asked
  • How do I claim the welcome bonus?
  • Which deposit method should I use?
  • How long do withdrawals take?
  • What do I need to register?
  • Forgot your password?
  • How does live betting work?
  • How do I set up self-exclusion?
Get Direct Help

Still have questions? Talk to our support team — available 24/7 in Bengali.

Average Response Time: 15 Minutes
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Found answers to all your questions?
Join Crickex Affiliate Today

Open an account in just 3 minutes. Get a 100% bonus on your first deposit — up to ৳5,000. Payments via bKash/Nagad.

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For users aged 18 and above  |  Terms & Conditions  |  Responsible Gaming

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